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We offer shipping within Australia and overseas for all orders via Australia Post. Wholesale orders incur a $20.00 fee. Please allow 5 - 10 days for delivery within Australia and 4 - 6 weeks for overseas orders. All orders are tracked and a tracking number will be provided upon dispatch. We do our best to ensure that your package arrives safely and on time.


At Tasmanian Softies, we want you to be completely happy with your purchase. If you are not satisfied with your purchase, please let us know within 14 days of receipt.

Please also provide proof of problem with a photo or returned item. We do not offer refunds, however we are happy to replace the item or give you a store credit.

We may ask you to pay the return shipping costs. For any questions regarding returns and exchanges, please contact us using the contact link below.

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